Bubble Talks by BubbleIQ

The Big Little Book of Zendesk Management Hacks for Customer Support Managers

Fletcher RichmanFletcher Richman

The Big Little Book of Zendesk Management Hacks for Customer Support Managers

BubbleIQ exists because we believe customer support teams should have access to the best tools on the market. Using effective Zendesk management, support teams can get amazing results from this powerful tool.

We think Zendesk is a crazy powerful tool for customer support teams, but most teams aren’t using it to its full potential. We want to help you harness that potential through better Zendesk management — and then use it to serve your customers more effectively than ever before.

This e-book covers some of the key aspects of using ZenDesk effectively and includes tips from industry pros that cover:

  1. 9 Strategies for Using Zendesk Views
  2. 6 Strategies for Using Zendesk Triggers
  3. 8 Strategies for Building Assignment Workflows

In this free e-book, we’ve just scratched the surface of how you can step up your Zendesk management game. But we hope it inspires you to dig in and build your own workflows and triggers too.

Read The Ebook